Caring for your gemstones

Always protect your precious and semi-precious stones from knocks and bumps. Avoid contact with perfume, hairspray and other chemicals, as some stones have a porous surface and can be influenced.

Some stones are dyed and can change over time. In the Trollbeads collection only pink and turquoise agate, plain and striped, are coloured. When put in extreme sunlight for a long time these stone beads can fade.

Precious and Semi-precious stones are natural materials that will show a variance in colour, shape and structure. Some stones are naturally softer and will have a less sharp facetted look after long use.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!

Caring for your copper

Copper is a versatile metal that reacts to your body when worn and becomes more beautiful and personal with time.

You can keep your new copper jewellery clean by occasionally washing it with lukewarm, soapy water and afterwards drying it with a soft cloth. You can also clean it by simply using a little copper polish on a soft cloth.

When not being worn, store your copper jewellery in plastic bags to keep it from tarnishing. If your copper jewellery should tarnish, you can clean it using a combination of salt and vinegar or by using lemons. A combination of salt and vinegar reduces oxidisation from copper. Simply pour a little vinegar and salt over the copper, rub it into the metal and keep rubbing to remove any tarnishing and grime. Rinse off with water and rub dry with a soft cloth.

Alternatively, you can also clean the tarnish off your copper jewellery with lemon juice. Cut a lemon in half, add a little salt to the lemon and rub over the copper until all tarnish is removed. Rinse with water and dry with a soft cloth.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!

Caring for silver

Make sure your new silver beads and bracelets stay in beautiful condition and remember the following care tips:

• When not wearing your silver bracelets, beads, earrings or rings, we recommend that you store them in an airtight bag to prevent oxidization. You can also store them in our Trollbeads stacking jewellery case.

• If you wear silver beads on your gold chain, please be aware that the silver can deposit a slight tarnish. This can be easily removed by gently buffing the chain regularly and carefully with a silver-polishing cloth.

• Gentle, regular buffing with a silver-polishing cloth will help to retain the lustre in your Trollbeads - a simple way to keep them clean and sparkling.

• Ensure that you follow our measuring guide to find the right bracelet size, to make sure that there is enough slack for new beads to be added without putting pressure on the lock.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!

Caring for your gold & gold-plated jewellery

Wash your gold jewellery in mild soap and rinse well with water. Dry thoroughly and polish with a soft cloth.

Avoid jewellery cleaners and antibacterial soaps which might make your gold-plated jewellery tarnish more quickly. Anything plated will eventually tarnish with time and wear. Store your jewellery separately in small cloth bags, or even better in acid-free, airtight plastic bags or boxes. This will help you to avoid, as far as possible, unnecessary scratches and too rapid oxidation.

Remember that all Trollbeads silver jewellery can be custom ordered in gold. If you are interested in this service, please contact our customer service.

Caring for your glass beads

Glass Trollbeads are each unique works of art. Even if yours has been created to one of the original Trollbeads designs - because they are each lovingly handmade each one looks slightly different. Follow our tips for caring for your original glass Trollbeads and they will stay looking luminous and beautiful for years to come.

• To clean glass Trollbeads we advise you gently buff them with a soft lint-free cloth. Do not use any commercial cleaning products or fluids as these can contain peroxide and bleach that will damage your charm beads.

• You should never swim whilst wearing your glass Trollbeads, especially in a chlorinated swimming pool. Never immerse them in hot water or seawater. This could damage the resin settings. That means taking them off when you're doing the washing up!

• As a general rule we recommend that you avoid contact with perfumes, creams (including hand creams), soaps, cosmetics and hair lacquer, etc. As mentioned above, never allow your beads to come into contact with chemical detergents or bleach. This means putting your Trollbeads jewellery on as last that finishing touch when you've finished with all your beautifying lotions and potions.

With care, your glass Trollbeads will stay as bright and beautiful as the day you first added them to your collection. Trollbeads are each unique works of art to be enjoyed for a lifetime.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!

Caring for your leather bracelets

Leather must not be exposed to water, if a leather bracelet is worn whilst showering or swimming the life span will shorten dramatically. Using a leather protective spray can help repel water but always read the instructions first. Leather will also naturally wear over time like most natural materials.

For daily cleaning, simply wipe the leather gently with a soft, dry cloth. Stains should be removed immediately before they soak in or dry – use a mild professional cleaner (without chemicals) or mild soap such as soap flakes or saddle soap. Create suds in a bowl and apply the suds to a soft, lint-free cloth, then wipe the leather. Afterwards, wipe the leather with a dry cloth and add a leather conditioner to protect it further. Remember to keep leather out of direct sunlight.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!

Caring for amber

Amber is one of nature's wonders, a material that becomes more beautiful and unique when worn. It requires no special care. Should amber jewellery become slightly dull with use, simply use a dry cloth to shine it up once again. Please note, never use oil or chemical products in an attempt to clean it. Amber is an
organic product and will show a variance in colour, shape and structure.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!

Caring for freshwater pearl

Freshwater Pearls are an organic living material that can "die" if they are not worn on a regular basis. They should preferably be worn directly on the skin as often as possible to maintain the beautiful lustre. Pearls are an organic product and will show a variance in colour, shape and structure.

Being a natural product, direct contact with makeup, perfume, cosmetics, hair spray and the like must be avoided. Furthermore, they must never be exposed to acidic substances such as vinegar, lemon, chlorine and the like.

Cleaning of freshwater pearls should be carried out by using a soft, lint-free cloth lightly moistened with water if necessary. If this is not enough, one can use a mild solution of unscented detergent and water.

Please note that the pieces must be completely dry before they are worn or stored. The best way to store jewellery composed of pearls is always separate from other jewellery and in a soft cloth bag, so as to avoid them getting scratched.

Pearls are a natural material that will show a variance in colour and shape.

Non-adherence to the above scenarios will cause items to be deemed non-faulty and non-returnable!